No English in an emergency? Montreal families fed up with language getting in the way of health care

Montreal families are expressing frustration over inadequate English language support in healthcare, particularly during emergencies. They report challenges in communicating with medical staff, which affects timely and appropriate care. The lack of bilingual services has led to complications for English-speaking patients, who often feel marginalized in critical situations. The article calls for improved language access in medical facilities to ensure equitable healthcare for all residents, regardless of their primary language.